New Feature: Introducing Invitation Tracking

We're excited to announce a powerful new feature that brings transparency and control to your contact outreach process: Invitation Tracking.

What's New in Parakeet Platform?

The platform now provides full visibility into the lifecycle of every invitation you send—whether via email, text message, or WhatsApp. You can now see at a glance:

• When the message was sent

• When it was read (if applicable)

• What type of message it was (email, SMS, WhatsApp)

• Delivery and read status for each invitation

What's changed?

Now you can track email, SMS, and WhatsApp invitations with real-time read status. Know exactly when contacts engage with your prequalification messages and make smarter follow-up decisions.

Why It Matters

If you've ever wondered whether a contact received your prequalification invitation—or if they simply haven't opened it yet—this feature gives you the answer. Instead of sending follow-up messages blindly or waiting indefinitely for a response, you now have real-time insight into engagement.

Key benefits:

• Better follow-up decisions: Know whether to resend, use a different channel, or reach out by phone

• Reduced uncertainty: Stop guessing if your message was delivered or lost in spam

• Improved contact tracking: Easily identify which contacts are engaging and which may need a different approach

• Multichannel visibility: See the status of WhatsApp, email, and text invitations all in one place

  
  

Looking Ahead

This tracking foundation opens the door to smarter automation. In future updates, the system will be able to automatically send different types of messages based on invitation status—for example, sending a WhatsApp reminder if an email goes unread for 48 hours, or escalating to a phone call workflow when multiple channels haven't been opened.

Availability: This feature is rolling out to customers starting next week. Keep an eye on your dashboard for the new invitation status indicators.

See an opportunity to make this even better? Reach out—we always welcome your feedback and use it to shape our roadmap.